Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@vivadew.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Vivadew is operated by Shenzhen Yingqixi Import and Export Trading Co., Ltd.
Company Name: Shenzhen Yingqixi Import and Export Trading Co., Ltd.
Address: Room 505, Building A034, Area A, Heyi New Village, Heyi Community, Shajing Subdistrict, Bao'an District, Shenzhen, Guangdong Province, China (Qianhai Cooperation Zone)
Phone: +86 18385390407
Email: support@vivadew.com